Privacy Policy

Last updated: November 2025

Welcome to ChatPlate ("we", "our", "us"). This Privacy Policy describes how we collect, use, and protect your information when you use our mobile application ("App") and website https://chatplate.de/.

1. Information We Collect

• Account Information: When you register, we collect data such as your email address, license plate number, and optional profile details.
• Messages and Interactions: We store chats, parking alerts, and related content securely on our servers for functionality.
• Usage Data: We may collect technical data such as device type, app version, IP address, and interaction logs for analytics and troubleshooting.

2. How We Use Your Information

• To operate and maintain ChatPlate.
• To provide secure communication between registered users.
• To notify users about messages, alerts, or app updates.
• To analyze usage and improve performance.

3. Subscription Information

ChatPlate offers in-app subscriptions to access premium features:

• Weekly Plan – Auto-renewing every week.
• Yearly Plan – Auto-renewing every year.

Subscription payments are handled through your app store (Apple App Store or Google Play). We do not store your payment details.

4. Data Sharing

We do not sell or rent personal data. We only share information when necessary to:

• Comply with legal requirements.
• Prevent fraud or misuse of the service.
• Provide core functionality through trusted service providers (e.g., cloud hosting).

5. Data Retention

Your account data and chats are retained while your account is active. You may request deletion at any time by contacting support@chatplate.de.

6. Your Rights

You can request to access, modify, or delete your data by emailing support@chatplate.de.

7. Security

We use encryption and secure protocols to protect your data. However, no internet transmission is 100% secure.

8. Children's Privacy

ChatPlate is not intended for users under 16 years old. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with a new “Last Updated” date.

10. Contact Us

If you have any questions, please contact us at: support@chatplate.de